Phanteks

PHANTEKS USA Warranty

FIRST YEAR HASSLE-FREE WARRANTY – USA(within the Contiguous 48 States)
Our product is the most reliable and of the highest quality available. Phanteks stands behind our products! That is why we have included a comprehensive, first year hassle-free warranty and 5 years limited warranty with all of our products.
At Phanteks, our commitment to highest quality is what drives our business every day. That's why when we say our products are backed by a first year "hassle-free" warranty, we mean it. If you experience a quality problem with a Phanteks product under warranty, getting things up and running again is simple:

Step One:
Contact Phanteks USA customer service at www.phanteksusa.com or email us at support@phanteksusa.com and explain your concern.

Step Two:
Phanteks USA will ship a new replacement product, along with a return shipping label and authorization information.

Step Three:
When you receive your replacement product, simply pack up the defective product and return it to Phanteks USA using the return label, box and any additional information provided.

 

It's that simple.

5 Year Limited Warranty

PHANTEKS USA warrants only to the original purchaser of this product from a Phanteks USA-authorized reseller or distributor that this product will be free from defects in material and workmanship under normal use and service for five years after date of purchase. PHANTELS USA reserves the right, before having any obligation under this limited warranty, to inspect the damaged PHANTEKS product, and all costs of shipping the Phanteks product to PHANTEKS USA for inspection shall be borne solely by the purchaser. In order to recover under this limited warranty, Purchaser must make claim to PHANTEKS USA within 60 days of occurrence, and must present acceptable proof of original ownership (such as original receipt, credit card slip, etc.) for the product. PHANTEKS USA, at its option, shall repair or replace the defective unit covered by this warranty. Please retain the dated sales receipt as evidence of the original purchaser's date of purchase. You will need it for any warranty service. In order to keep this limited warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying this warranty. This limited warranty does not cover any damage due to accident, misuse, abuse or negligence. This limited warranty is non-transferable and does not apply to any purchaser who bought the product from a reseller or distributor not authorized by PHANTEKS USA, including but not limited to purchases from internet auction sites. This warranty does not affect any other legal rights you may have by operation of law.

DISCLAIMER OF WARRANTY
EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, TO THE EXTENT PERMITTED BY LAW, PHANTEKS USA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIEDWARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, ANY SUCH WARRANTIES ARE LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAYNOT APPLY TO YOU.

LIMITATION OF LIABILITY
REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR EXCLUSIVE REMEDY. PHANTEKS USA SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, LOSS OF USE OF SOFTWARE, LOSS OR RECOVERY OF DATA, RENTAL OF REPLACEMENT EQUIPMENT, DOWNTIME, DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS, ARISING OUT OF ANY THEORY OF RECOVERY, INCLUDING WARRANTY, CONTRACT, STATUTORY OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED WARRANTY OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL PHANTEKS'S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.

Phanteks Company. All rights reserved. 2012